The Ultimate Hotel Experience

Join our team!

Schloss Elmau is “your” hotel if you wish to work in a team that is always interested in good solutions, visionary thought processes, and progress. This philosophy has earned our hotel top placements in international rankings and awards. Accolades such as the G7 summit taking place here for the second time in June 2022 or once again being named best vacation hotel in Europe and best hotel in Germany speak for themselves.

Vacancies

RESERVATIONS AGENT (m/f/d)

APPLY NOW!

In less than 60 seconds - no cover letter or attachments required!

Financial benefits

  • Above-tariff salaries
  • Free meals in the staff canteen
  • Employee shuttle to/from the hotel
  • Subsidized furnished housing for the probationary/trial period
  • Upskilling budget of €1,500 per employee
  • Allowance for capital-forming benefits

Social benefits

  • Vacation days:
    25 days from the first year of employment,
    27 days from the second year of employment,
    30 days from the fourth year of employment
  • Wide range of employee events
  • Training and upskilling

Work environment

  • Attractive workplaces with views of the beautiful countryside
  • Electronically registered working hours averaging 40 hours per week, which can be spread over 5 or 4 days

Extras

  • Opportunities for outdoor sports such as climbing, hiking, mountaineering, canyoning, and mountain biking as well as use of our gym, swimming pool, sauna and steam bath
  • Free admission to cultural events featuring great artists of our time
  • 50% discount on all F&B services and Spa treatments
  • Discounts at our stores 
  • One free overnight stay per year for employees

 

APPLY NOW!

In less than 60 seconds - no cover letter or attachments required!

What you offer us

What we expect from you

  • Completed training in high-end hospitality
  • A passion for the luxury hotel industry
  • Comprehensive command of English
  • Good manners
  • Strong communication skills, mainly on the phone
  • Guest and team-oriented demeanor

Your duties

  • Process all booking and reservation inquiries, mainly by phone and email
  • Handle all individual guest requests before the guests arrive
  • Coordinate room reservations using Oracle Suite 8
  • Prepare all guest correspondence
  • Forward information and inquiries to the relevant departments
  • Maintain our national and international guest database
  • Make every stay special for our guests

Ready? Set... Go!

 

YES, I WANT TO JOIN THE TEAM!

Online application process

1. Online form

Fill in the online form and tell us in one sentence why we should invite you.

2. Phone call

After an internal review of
your short-form application, we will promptly contact you by phone.

3. Interview

If all the requirements are met, we will invite you
for an interview.

Apply now - It’s quick and easy!

Bewerbungsformular EN